Our people are qualified procurement specialists and customer relationship managers – chosen as much for their thinking and relationship qualities, as their technical expertise. They develop the buying strategy that suits each customer’s needs, which is usually targeted to achieving the same or better quality for less money. As an example, some of our procurement exercises have seen savings of over £400,000 for catering services – without compromising on food quality.
As we expand in to new areas and markets, we grow the team with like-minded and committed people who bring knowledge of category procurement and management to reflect the new demands and challenges. We are constantly learning and adapting – never at our customers’ risk, but to be able to always offer the right advice and best service.
We won't shoehorn your needs into a generic solution. Each requirement will vary in approach, scope, cost and timescales, which we present in a written proposal for customer consideration before commencing. Then, once we are working with you, we will prepare a detailed specification so we can guarantee that what we procure will be 100% fit for purpose.
Our customer and process management is constantly reviewed and new ideas continuously explored to deliver excellence. And if things can be improved we change our methods immediately – in line with our customers’ shifting markets and economic environments.
It’s this approach that attracts customers to us again and again. We keep our customers informed and involved, as much or as little as they wish. We prepare supplier bids so that fair and equitable comparators can be used. We tailor our legal contracts to your needs – and our quality and performance indicators are contextual, relevant and measurable.
We go that little bit further; think that little bit harder. And we care a whole lot more than the competition from what we have seen and experienced – and our customers agree.
No matter the complexity, we offer a customer-focused and time-saving service that includes: procurement strategies, specification writing, tender management, bid evaluation, contract negotiations and awards, service mobilisation management, service performance reviews, and ongoing support for the full term of the contract.
We provide advice and guidance across a broad range of areas with technical category expertise in: catering, cleaning, managed ICT solutions, maintenance, HR & payroll, energy, professional services, insurance, facilities management, construction, energy, admin supplies, technology kit, furniture, and learning resources.
We facilitate annual KPI reviews and ensure suppliers are meeting their contractual obligations – and facilitate mediation sessions, should problems arise. When we work in partnership with our customers, we share revenues and re-invest. When we work with groups of customers, we aggregate the purchasing power and share savings across the stakeholders. That’s why we started the Buying Club – to work together and share in the benefits.
We are flexible in everything that we do, apart from our approach – which is always focused on providing each customer with a high quality, tailored service.
We like conversation – it informs us and educates us – and we like getting to know new people. If we don’t contact you first, please contact us and we’ll be delighted to meet you and explore solutions for your buying needs.
If you prefer, put us to the test – send us your buying requirement and we’ll suggest an approach for you, even if it’s just to signpost where you can get the best value.
55 Greek Street
London, W1D 3DT